Your First Day

Everything you need to know before you start

Careers

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Interested in joining us? Start your application today.

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Or contact us at jobs@astute.com
+44 (0) 1202 312 444

Welcome to Astute! Your first day with us is drawing near. Below you'll find all the information you need to join us, from what to bring to a full schedule of your day.

Before You Arrive

Documents to Bring

In reception you will be asked for the following documents. Please have them ready!

Right to Work Document

Your Passport or Birth Certificate

National Insurance Number

A document showing your name and NI number (e.g. HMRC letter or payslip)

Your Day at a Glance

9:15am

Arrival

Arrive at Reception

Astute Ltd, 25 Oxford Road, Bournemouth BH8 8EY

Meet the HR Team

You'll be welcomed by the team on arrival

Present Your Right to Work Documents

Have your documents ready (see above)

Employee Photos in the Astute Photo Studio

Your professional photo will be taken in our in-house photo studio — smile, it's your first day!

9:30am

Induction Session

A comprehensive half-day session delivered by Gary Scott, Head of Training & Brand. This is an interactive session and we encourage you to participate and ask questions.

Topics covered:

Company HistoryOur ServicesCompany LeadershipCompany PoliciesWorking HoursAstute Academy RulesAstute Academy Training Programme
12:30pm

Meet Your Campaign Manager

  • Your Campaign Manager will meet you after induction
  • You'll be taken to your allocated desk
  • Get set up on Astute systems
1:00pm

Lunch Break

  • One hour for lunch
  • Welcome to stay at your desk or use the staff room on the 2nd floor
  • Staff room has kettles and microwaves for pre-prepared lunches
  • Water coolers available in the staff room and on each floor
  • Feel free to bring a reusable bottle to refill during the day
2:00pm

Afternoon Activities

Return to your allocated desk where your Campaign Manager will guide you through the afternoon:

  • Introduction to your wider management and support team
  • Briefing on the client you'll be representing on the phone
  • Listen to a podcast with hints and tips for being successful on the phone
  • Computer-based training session on equity, diversity and inclusion
  • Listen to your colleagues' calls to hear first-hand what you'll be saying
End of Day

Debrief

  • Debrief call covering everything from the day
  • Preview of the activities you'll be participating in on Day 2

Questions?

If you have any questions before your start date, don't hesitate to get in touch.

01202 312 444

HR — Astute In-house Recruitment Team

Car Parking & Vehicle Registration

If you plan to drive to the office, please register your licence plate number in advance.

  • Onsite parking is first-come, first-served with limited spaces available
  • On your first day, we recommend using local public car parks to avoid being late or having issues finding a space
  • The HR Team will advise which bays are available, and your office tour will include a parking reminder

Our car park is monitored by a 3rd party parking enforcement company.

Unregistered vehicles or vehicles parked outside designated bays may be ticketed without prior notice. Please complete your registration ASAP.